We interact when we conduct transactions but interactions involve much more than give and take.
“Culture is a set of living relationships working toward a shared goal. It’s not something you are. It’s something you do.” – Daniel Coyle
Transactions are business deals. I pay you; you provide a service. Or the leader directs a subordinate, and the subordinate does what the leader directs. Is your day full of activities like this, assigning tasks and monitoring progress? Are you transacting or interacting?
Interactions are defined as reciprocal action or influence. Of course, we interact when we conduct transactions but interactions involve much more than give and take.
Read more: https://robcampbellleadership.substack.com/p/transactions-or-interactions
